Claims & Settlement

Claims & Settlements

SIS’s claims department is recognized as the most hands-on, flexible and service oriented team. We are straightforward and handle claims with no runaround or delay.

In case of claims – SIS is coordinating and administrating the claim from A to Z between you, your seller/buyer as well the all involved subcontractors. You have one contact – us.

In order to handle the claim as efficient as possible we require some minimum information:

  • Bill of Lading copy (or transport document)
  • Commercial Invoice and Packing List
  • Loading/quality report
  • Estimated claim amount
  • Location of goods and who to contact for survey purposes
  • Pictures of damaged goods
  • Insurance Certificate